PAYMENT TERMS & CONDITIONS
At DUMPT LLC, we believe in straightforward pricing, transparent communication, and reliable service.
These Payment Terms & Conditions explain how payments, rental charges, additional fees, cancellations, and refunds are handled for our dumpster rental and junk removal services.
Please review the following information before booking. By confirming a reservation or authorizing service, you agree to the applicable terms disclosed at the time of booking.
PRICING AND PAYMENT
All dumpster rental and junk removal prices are based on the selected service, location, project requirements, and any applicable conditions.
We provide pricing information before service begins so customers understand what is included and what circumstances may result in additional charges.
Dumpster Rentals: Payment is due according to the schedule provided during booking or on your invoice.
Junk Removal: Payment is due upon completion unless a deposit or alternative payment arrangement is agreed upon beforehand.
Accepted Payments: Available payment methods will be displayed on your invoice or secure payment link.
Any applicable mandatory fees will be disclosed before booking. Additional charges may apply when customers request changes to their service or when disclosed conditions, such as excess disposal weight, occur.
INCLUDED WEIGHT & OVERAGE CHARGES
Each dumpster rental includes a specified disposal weight allowance.
Dumpster Size Includes Disposal Weight:
10 Yard Dumpster 1 ton (2,000 lbs)
15 Yard Dumpster 1.5 tons (3,000 lbs)
20 Yard Dumpster 2 tons (4,000 lbs)
Final disposal weight is determined using the disposal facility’s certified scale measurements. When a rental exceeds its included weight allowance, the additional charge will be calculated and billed separately.
Customers may request an explanation of the additional charges.
Additional disposal & service charges
Certain circumstances may result in additional charges beyond the original service price, including:
Disposal weight exceeding the included allowance.
Approved rental extensions.
Unauthorized or restricted materials requiring special handling.
Additional items or labor requested beyond the original junk removal estimate.
Additional handling, transportation, or service requirements disclosed as part of the booking terms.
Any applicable rates, fee schedules, and conditions will be communicated before the customer agrees to the service. Charges will be itemized where applicable.
Heavy materials & restricted items
Concrete, asphalt, dirt, brick, and other heavy materials require special arrangements and may not be placed in a standard dumpster without prior approval.
Massachusetts waste disposal regulations also restrict how certain materials, including mattresses, textiles, appliances, and other regulated items, may be handled.
Customers must notify DUMPT before including items that may require special disposal or recycling.
Unauthorized materials may require separate handling or disposal, with additional charges subject to the terms disclosed at booking.
For questions about specific materials, please contact us before loading your dumpster.
Junk removal estimates & final pricing
Junk removal pricing is based on the volume and type of items, weight, accessibility, labor requirements, and disposal considerations.
Estimates are based on the information, photos, or descriptions provided by the customer.
If the actual scope differs from the original estimate, DUMPT will explain any pricing adjustment and obtain the customer’s approval before proceeding with additional work.
Customers will not be charged for additional services they have not authorized.
Cancellations, rescheduling & refunds
We understand that project schedules can change.
Customers who need to cancel or reschedule should contact DUMPT as soon as possible, preferably before the scheduled delivery or service appointment.
Refund eligibility and any applicable cancellation charges will be determined according to the cancellation policy disclosed at the time of booking, the status of the scheduled service, and any work already performed.
Any cancellation or rescheduling charges will be clearly disclosed before booking.
If DUMPT must cancel a service that has not been performed and cannot arrange a mutually acceptable alternative, payments for the unperformed service will be refunded.
At DUMPT LLC, we understand that plans can change. Customers may cancel their dumpster rental at no charge when cancellation is requested at least 24 hours before the scheduled delivery time.
Cancellations made less than 24 hours before delivery may be subject to a cancellation fee of $150.00, which will be disclosed at the time of booking. Once the dumpster has been delivered, the rental is considered active, and early pickup or unused rental days do not qualify for a refund.
To cancel or reschedule your rental, please contact us at (781) 800-0617 as soon as possible.
Invoices & addition al payments
Customers may receive invoices electronically through the contact information provided during booking.
If additional charges arise from disclosed rental conditions, such as overweight disposal or approved extensions, a separate invoice may be issued.
Customers are encouraged to contact DUMPT promptly if they have questions about an invoice.
Customers responsibilities
Customers are responsible for providing accurate booking information, preparing a reasonably accessible service location, following dumpster loading guidelines, and keeping prohibited materials out of rented containers.
Dumpsters must not be filled above the designated fill line. Overfilled or improperly loaded containers may require corrective action before safe transportation.
Any applicable charges resulting from circumstances such as an inaccessible pickup location or unsafe loading must be disclosed as part of the rental agreement.
Questions about payments or charges?
DUMPT LLC
Dumpster Rentals & Junk Removal
Phone: (781) 800-0617
Website: https://www.dumptdisposal.com
We are a locally operated, family-owned business proudly serving Framingham, MetroWest, and surrounding Massachusetts communities.
Payment and rental FAQs
Have questions about payments, dumpster rental policies, or additional charges? We’ve answered some of the most common questions below so you know what to expect before booking with DUMPT.
sms messaging terms
By opting in to receive text messages from DUMPT LLC, you agree to receive recurring informational and/or promotional SMS messages related to our dumpster rental, junk removal, and related services.
Messages may include quote follow-ups, booking confirmations, appointment reminders, delivery and pickup updates, customer service communications, service announcements, and occasional promotional offers.
Message frequency varies. Message and data rates may apply.
Participation in the SMS program is optional and is not a condition of purchasing or receiving services from DUMPT LLC.
Opt-Out: You may unsubscribe from SMS messages at any time by replying STOP. After you opt out, you may receive one final confirmation message confirming that you have been unsubscribed.
Help: For assistance, reply HELP, call 781-800-0617, or email [email protected].
Carrier Disclaimer: Carriers are not liable for any delayed or undelivered messages.
Age Requirement: You must be at least 18 years old to opt in to DUMPT LLC SMS communications.
Your use of our SMS program is also subject to our Privacy Policy, available at:
https://dumptdisposal.com/privacy-policy
DUMPT LLC may modify or discontinue its SMS program at any time.
When do I need to pay for my dumpster rental?
Payment is due according to the terms provided at the time of booking or on your invoice. Our team will explain the payment requirements before confirming your reservation.
What payment methods do you accept?
We offer convenient payment options through our invoicing and secure payment system. Available methods will be listed on your payment link or invoice.
Are there any hidden fees?
No. We believe in transparent pricing. Required charges are disclosed before booking, and potential additional fees, such as overweight disposal charges or rental extensions, are explained in advance.
How long can I keep my dumpster?
Our standard rental period is 5 days. If you need additional time, contact us before your scheduled pickup. Approved extensions cost $25 per additional day and are subject to availability.
What happens if my dumpster exceeds the included weight limit?
If the contents exceed your dumpster’s included weight allowance, an overage charge of $300.00 per prorated 1 ton applies. The final disposal weight is determined at the disposal facility.
Can I put concrete, dirt, or other heavy materials in my dumpster?
Heavy materials require special arrangements and may need a dedicated container. Please contact DUMPT before disposing of concrete, asphalt, brick, dirt, or similar materials.
Are there extra charges for mattresses, appliances, or restricted items?
Some items require specialized handling, recycling, or disposal under Massachusetts regulations. Contact us before placing these items in a dumpster or scheduling their removal so we can explain the available options and pricing.
Can I cancel or reschedule my dumpster rental?
Yes. Contact us as early as possible if your plans change. Refund eligibility and any applicable cancellation charges depend on the cancellation policy presented during booking and whether service has already begun.
How is junk removal price determined?
Junk removal pricing depends on the volume and type of items, accessibility, labor, and disposal requirements. We provide an estimate before service begins and discuss any necessary price changes before additional work is performed.
What if I have more junk than I originally estimated?
If additional items or labor are needed, we’ll review the revised scope with you and explain any additional costs before proceeding.
Will I receive an invoice or receipt?
Yes. Electronic invoices or payment confirmations are available through our payment system. Additional charges, when applicable, may be billed separately with an explanation of the charges.
Who should I contact if I have a billing question?
Our team is happy to help explain an invoice, rental charge, or payment concern. Call DUMPT us at (781) 800-0617 email us at [email protected] or visit us at www.dumptdisposal.com
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LET’S GET IT DUMPT!
CALL OR TEXT: (781) 800-0617
Dumpster rental or full-service junk removal across Framingham and MetroWest.
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