DUMPT LLC (“DUMPT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, requesting a quote, booking a service, contacting us, or communicating with us by phone, email, or text message.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name

• Phone number

• Email address

• Service or project address

• Billing information

• Information about your dumpster rental, junk removal, cleanout, or other service request

• Preferred service dates

• Photos or other information you submit regarding your project

• Communications you send to us by website form, email, phone, or text message

• SMS messaging preferences and consent records

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referral source, and website interaction data.

How We Use Your Information

DUMPT LLC may use information collected from you to:

• Respond to questions and quote requests

• Schedule and provide dumpster rental and junk removal services

• Send booking confirmations and service reminders

• Provide delivery, pickup, scheduling, or project updates

• Process payments and maintain transaction records

• Provide customer support

• Improve our website, services, and customer experience

• Send promotional or marketing communications when you have separately consented to receive them

• Maintain records required for business, accounting, safety, or legal purposes

• Prevent fraud, misuse, or security issues

We only use personal information for legitimate business purposes and in accordance with applicable law.

SMS/Text Messaging

DUMPT LLC may offer customers the option to receive text messages.

Customers may separately opt in to receive service-related messages and/or promotional messages by selecting the applicable optional, unchecked consent box on our website forms or through another documented consent method.

Service-related messages may include quote follow-ups, booking confirmations, appointment reminders, delivery and pickup updates, and customer service communications.

Promotional messages may include occasional offers, service announcements, and other marketing communications from DUMPT LLC.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact DUMPT LLC directly.

SMS consent is voluntary and is not a condition of purchasing or receiving services from DUMPT LLC.

Mobile Information and SMS Consent

Mobile information, including phone numbers, SMS opt-in data, and SMS consent, will not be sold, rented, transferred, or shared with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent are specific to DUMPT LLC and will not be transferred or sold to another business or organization.

We may use service providers solely as necessary to operate our communications and business systems. Those providers process information on our behalf and are not permitted to use your SMS consent or mobile information for their own marketing purposes.

This explicit protection of mobile opt-in information is particularly important for A2P approval; current carrier guidance requires a publicly accessible privacy policy with clear non-sharing language for mobile information. Twilio

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function, understand how visitors interact with the site, measure website performance, and improve our marketing and services.

These technologies may collect information such as device type, browser type, IP address, pages visited, actions taken on the website, and referral information.

We may use third-party analytics and advertising tools to measure website traffic and advertising performance. Information collected through these technologies is handled in accordance with this Privacy Policy and the applicable provider’s privacy practices.

You may control or disable cookies through your browser settings, although some website features may not function properly if cookies are disabled.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

How We Share Information

We do not sell personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, process payments, provide requested services, maintain our website or technology systems, comply with legal obligations, or protect our rights.

Service providers are expected to use information only for the services they perform on our behalf.

Mobile phone numbers, SMS opt-in information, and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Your Choices and Rights

You may contact us at any time to:

• Request access to personal information we maintain about you

• Ask us to correct inaccurate information

• Request deletion of certain information, where applicable

• Update your communication preferences

• Unsubscribe from marketing emails

• Opt out of SMS messages by replying STOP

Requests may be subject to applicable legal, accounting, contractual, or record-retention requirements.

Third-Party Links

Our website may contain links to third-party websites or services. DUMPT LLC is not responsible for the privacy practices or content of websites that we do not operate.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 18 through our service request or SMS opt-in forms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

DUMPT LLC
Framingham, Massachusetts
Phone: 781-800-0617
Email: [email protected]
Website: dumptdisposal.com